Policies

📄 GoldenPose Policies

We aim to ensure that your shopping experience is seamless and transparent. Below are our comprehensive policies regarding Shipping, Returns, Terms & Conditions, and Privacy.

📌 Terms & Conditions

Acceptance of Terms
By using our website and purchasing our products, you agree to the following terms and conditions.

Products
GoldenPose offers premium, eco-friendly yoga mats designed for comfort, durability, and performance. Detailed product specifications are available on each product page.

Pricing & Payment

  • All prices are listed in USD.
  • We accept secure payment methods such as Visa, Mastercard, PayPal, Shop Pay, and others.
  • Full payment is required at the time of purchase.

Changes to Terms
GoldenPose reserves the right to modify these terms and conditions at any time. Changes will be posted on our website.

🚚 Shipping Policy

Processing Time

  • Orders are processed within 2-3 business days.

Shipping Times & Costs

  • United States: 4-7 business days | $4.99 USD
  • Europe: 8-14 business days | $6.99 USD
  • Canada & Australia: 15-21 business days | $9.99 USD
  • Rest of the World: 15-21 business days | $12.99 USD

Unsupported Countries
We currently do not ship to Argentina, Mexico, or Puerto Rico.

Important Notice: Shipping fees are non-refundable.

🔄 Return Policy

Return Period
We accept returns within 30 days of the delivery date.

Conditions for Return
To be eligible for a return, your item must:
✅ Be unused and in its original condition.
✅ Be returned in its original packaging.

Return Process
1️⃣ Contact our customer service at [email protected] to initiate your return.
2️⃣ You will receive detailed instructions for returning your item.

Return Shipping Costs

  • Return shipping costs are the customer’s responsibility, except in cases of defective products or shipment errors.

Refund Process
Once your return is received and inspected, refunds will be issued to your original payment method within 7-10 business days.

🔒 Privacy Policy

Data Collection
We collect information you provide when placing an order, creating an account, or subscribing to our newsletter.

Data Usage
Your information is used to:
✅ Process orders
✅ Improve our website and services
✅ Send updates and promotional offers (if you opt-in)

Data Sharing
We will never sell or rent your information. However, we may share necessary details with trusted third parties such as couriers to complete your order.

Data Security
We implement standard security measures to safeguard your personal information.

We at GoldenPose are committed to providing exceptional products and outstanding customer service. Thank you for choosing us for your yoga journey! 🌿🧘‍♀️