FAQ Yoga Mat GoldenPose
What is your return policy?
We accept returns within 30 days of the delivery date.
The product must be unused, in its original condition, and returned with the original packaging.
Return shipping costs are the customer’s responsibility, unless the product is defective or we shipped the wrong item.
Once your return is received and inspected, your refund will be processed within 7-10 business days.
What payment methods do you accept?
We accept secure payment methods such as:
✅ Visa
✅ Mastercard
✅ PayPal
✅ Shop Pay
✅ Apple Pay
✅ Google Pay
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, please contact our team at [email protected] within 12 hours of placing your order. After this period, the order may already be processed and shipped.
Do you ship internationally?
Yes! We ship worldwide to ensure you can enjoy our GoldenPose Yoga Mat no matter where you are.
Please note: We currently do not ship to Argentina, Mexico, or Puerto Rico.
How long does shipping take?
Delivery times vary based on your location:
United States: 4-7 business days
Europe: 8-14 business days
Canada & Australia: 15-21 business days
Rest of the World: 15-21 business days
Orders are typically processed within 2-3 business days.
Do you offer free shipping?
✅ Yes! We offer FREE standard shipping on all orders.
For faster delivery, you can select Express Shipping at checkout for an additional fee.
Can I track my order?
Absolutely! Once your order is shipped, you'll receive an email with a tracking number and link to track your shipment in real time.
How do I find my size?
Our GoldenPose Yoga Mat is designed to accommodate most users with its spacious dimensions:
📏 72 in x 24 in x 0.4 in (183 cm x 60 cm x 1 cm)
This provides ample space for your yoga, pilates, or stretching sessions.
If you have specific concerns about size, feel free to contact our team.